Exceptional Courtesy

 The exceptional courtesy and service we received in your West LA store made it easy to return to Ken Crane's when we were ready to make our purchase. Eddie, the individual who waited on us, was the catalyst who made it all happen. He had just the right combination of patience, personality and product knowledge. His kindly demeanor speaks well of your company and, as a result, I shall return to Ken Crane's when it comes time to consider future purchases. - C.C.